Emergencies

If you have a problem with your water or wastewater, please check the information below to see if we are already aware of the issue. If not please give us a ring on 0345 6723 723

Latest updates and incidents

Click here to find all incidents of no water, low pressure, discoloured water, flooding or major roadworks.

  • L34, Prescot

    Start time: 05/12/2016 08:45:00
    Effect: No Water, Poor Pressure
    Event ID: 293288946
    • Update @ 19.30 - The Fire Brigade are going to be on site at Carr Lane throughout the course of the evening.

      You may notice that your water is coming out of your tap slower than normal, we're sorry for any inconvenience this may be causing you.

       

      Update @ 10:45 - The Fire Brigade are going to be on site at Carr Lane throughout the course of the day.

      You may notice that your water is coming out of your tap slower than normal, we're sorry for any inconvenience this may be causing you.

       

      Update @ 08:45 - You may have noticed that the water is coming out of your tap slower than usual. This is due to the Fire Brigade on site at Carr Lane.

      We're sorry for any inconvenience this may be causing you.

  • CW2/CW3/CW5/SY13 Crewe/Nantwich/Whitchurch

    Start time: 05/12/2016 15:40:00
    Effect: No water/ Poor Pressure
    Event ID: 293377234
    • Update @ 20.40 - Our engineers are still working hard to restore the water supplies in your area. We're sorry if this has affected you and thank you for your continued patience.  

      Update @ 18.50 - Our team of engineers has finished repairing the leaking pipe on Chorley Stocks Lane off Nantwich Road  and we are working on restoring the water supplies in the area, However it may take some time for the water pressure to return to normal levels. We’re sorry if this has affected you and thank you for your patience.

      Because there’s been some disturbance to the pipes in your area you may notice the water is a little cloudy or discoloured, please check our Discoloured Water page for more information.

      A leaking pipe on Chorley Stocks Lane has been repaired by our team of engineers and your supply will start to flow normally over the course of the day. We’re sorry if this has affected you and thank you for your patience.

      Because there’s been some disturbance to the pipes in your area you may notice the water is a little cloudy or discoloured, please check our Discoloured Water page for more information.

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