Emergencies

If you have a problem with your water or wastewater, please check the information below to see if we are already aware of the issue. If not please give us a ring on 0345 6723 723

Latest updates and incidents

Click here to find all incidents of no water, low pressure, discoloured water, flooding or major roadworks.

Latest incident updates

  • CH42, Birkenhead

    Start time: 23/01/2017 08:00:00
    Effect: No Water / Poor Pressure
    Event ID: 301279928
    • Update @ 13:05 - Our team of engineers are still on site at Kings Walk and it is taking us longer than we expected to complete our repairs.

      We’re sorry for the trouble this may be causing you and we’re trying to get the repairs done as quickly as we can.

       

      Update @ 11:00 - Our team of engineers have arrived on site and repairs will commence as soon as it is safe to do so.

      We’re sorry for the trouble this may be causing you and we will get your taps flowing normally again as quickly as we can.

       

      Update @ 10:10 - A team of engineers are on the way to Kings Walk to begin repairs to the burst water pipe. They should be onsite by 11:30 but we'll update this message if anything changes.

       

      Update @ 08:00 - A leak on Kings Walk affecting customers in CH42, has been spotted and reported to us. Our inspector has been to have a look and found this to be the cause for some of you having no water or just a trickle.

      A team of engineers has been requested to attend and should be on siteas soon as possible. We’re sorry for the trouble this may be causing you and we will get your taps flowing normally again as quickly as we can.

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