Latest incident updates

Below you can find all the latest information about your water supply or wastewater issues – such as updates about no water, low pressure, discoloured water, flooding or major roadworks.

If there’s a problem, we’ll post information here about what we’re doing to fix it to keep you updated. 

Got no water?

If you have no water or your water pressure has dropped so there's only a trickle coming out of the tap, don’t panic.

  • Check to see if your neighbours are also affected
  • Check your post in case we have posted a shut off card from us because we are working on the water supply network in your area

If you can’t see the issue listed below that might be affecting you, please let us know. You can:

  • Ring us on 0345 6723 723 (24 hours a day)
  • Webchat with us if this service is available (9am-7pm Mon-Fri) using the link on the right
  • Tweet us @unitedutilities (8am-8pm Mon-Fri)

L34, Prescot

Start time:
08:45, Monday, 5 December 2016
Effect:
No Water, Poor Pressure
Event ID:
293288946

CW2/CW3/CW5/SY13 Crewe/Nantwich/Whitchurch

Start time:
15:40, Monday, 5 December 2016
Effect:
No water/ Poor Pressure
Event ID:
293377234