To report an emergency with your water or wastewater supply please ring 0845 746 2200 24 hours a day
Simply enter a postcode or town to find out what work we have planned, and where.
Are you moving in, within or out of our region? Just fill in our online form and we’ll do the rest.
If you have been flooded, we're here to help.
It’s easy to submit your water meter reading with our simple online form.
Want to inform us of tenancy changes? Manage multiple properties online with our easy-to-use form.
You can use our online form for general and non-urgent queries.
Why call us when we can call you! Fill in our request form and we'll get back to you as soon as we can.
Spotted a leak in the road or public footpath? If you spot it, we'll stop it. Report it online.
Apply online if you think you will be better off and want us to fit a meter.
We offer a range of services, free of charge to meet the extra needs of our customers.
Jane is our online assistant, ask her a question.
including water supply problems, discoloured water, drains and sewers
Telephone: 0845 746 2200
Telephone: 0800 330 033
or report a leak online
More useful contact numbers
Have you received excellent customer service? Do you want to say thank you? Do you have any suggestions to help us improve? We can’t respond to all suggestions but we’ll try to use the ideas you give to help us improve where we can.
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© United Utilities Group PLC 2013
Haweswater House, Lingley Mere Business Park, Lingley Green Avenue,
Great Sankey, Warrington,
Registered in England and Wales
Company number: 65559020