Help when you need it most
We can all benefit from a bit of extra support at some stage in our lives. This could be due to age, ill health, disability, mental-health problems, financial worries or language barriers.
Our Priority Services are free and registering allows us to help our customers who would benefit the most from additional support and respond quickly to their particular needs.
If you would like to register for Priority Services, please:
- fill in our secure online form; or
- call us on 0345 072 6093; or
- webchat with us – click on the webchat box below
If you do not feel you need these services, please consider whether a family member, friend or neighbour may benefit from Priority Services, please share this information with them.
Our Priority Services are available to our customers who live in the North West area. You do not have to be the named bill payer to benefit from Priority Services.