• Joint venture approval for non-household retail business

    Find out about our joint venture with Severn Trent to combine our non-household retail businesses and how it will affect your business.

    Read more
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  • Upcoming events

    EAUC (Environmental Association for Universities and Colleges) Annual Conference

    25th and 26th May, University of the West of England, Bristol

    Come and See us at stand 47!

    Read more
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  • Join the water discussion today

    United Utilities sponsor the water forum within the Carbon Trust Public Sector Network.

    It’s FREE and once you register you’ll be able to share information and tips and tools on water efficiency, sustainability and cost effective water management.

    Join the discussion
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Contact Us

Contacting us by telephone is the quickest and easiest way to speak to us about your account. 

Please call 0345 072 6072 between 8.30am-5.30pm Monday to Friday. 

Alternatively you can email us here

If you prefer to write to us, the address for our commercial customers is: United Utilities Water Limited, PO Box 1259, Warrington, WA4 9QZ

Bill assistance for customers affected by the Cumbria/Lancashire floods

Information for customers forced from their home or businesses due to the storms in December 2015.

Businesses in Scotland can save with United Utilities

Businesses in Scotland can save with United Utilities

See how United Utilities Scotland is making its mark

Lancashire boil water compensation FAQ's

Lancashire boil water compensation FAQ's

Questions and answers about compensation