• United Utilities and Severn Trent join forces to deliver better service to customers

    Find out about our joint venture with Severn Trent to combine our non-household retail businesses and how it will affect your business.

    Read More
  • New website coming soon

    Important news for all business customers

    We’re making some changes to our website, which means from mid-July, we will have a new site designed specifically for business users. 

    Don’t worry, we’ll provide a link from here straight to the new United Utilities Business website.

    Read more
    New Website Coming Soon
  • Join the water discussion today

    United Utilities sponsor the water forum within the Carbon Trust Public Sector Network.

    It’s FREE and once you register you’ll be able to share information and tips and tools on water efficiency, sustainability and cost effective water management.

    Join the discussion
    carbon trust

Contact Us

Contacting us by telephone is the quickest and easiest way to speak to us about your account. 

Please call 0345 072 6072 between 8.30am-5.30pm Monday to Friday. 

Alternatively you can email us here

If you prefer to write to us, the address for our commercial customers is: United Utilities Water Limited, PO Box 1259, Warrington, WA4 9QZ

Businesses in Scotland can save with United Utilities

Businesses in Scotland can save with United Utilities

See how United Utilities Scotland is making its mark

Lancashire boil water compensation FAQ's

Lancashire boil water compensation FAQ's

Questions and answers about compensation