Save water, energy & money
Our free water saving gadgets can knock pounds off your water AND energy bills!
How can we help you today?
Here to help with your bill
We know the cost of living is making things difficult so please get in touch if you're worried about your bill, we have lots of ways we can help.
Support with your bill
Building a stronger, greener and healthier North West
We’re delivering the North West’s biggest upgrade to water services in over a century - supporting communities across Cheshire, Cumbria, Greater Manchester, Lancashire and Merseyside who live, work, and play here.
See how £13 billion is being invested in your area to modernise pipes and treatment works, cut storm overflows, improve water quality, reduce leakage, and protect and enhance local rivers and bathing waters.
Register for Priority Services
Priority Services is free and allows us to help our customers who need additional support.
Cheaper with a meter
Our lowest bill guarantee means it's easier than ever to reduce your bill with a meter.
Understanding your bill
Let us explain how we calculate the cost of your water and wastewater services. Jargon not included!
Stay connected to what matters in your area
Join our mailing list and enjoy useful updates on the work we’re doing in your county. You'll also receive helpful tips to make the most of your water service, including money-saving advice and the chance to win great prizes.
Simply log in or register for MyAccount and opt in to receive marketing emails. Once you’ve opted in, you’ll start receiving the appropriate county newsletter for your billing address straight to your inbox.