Improving the North West's rivers

The water industry continues to find itself in the spotlight and we recognise there is significant work to do in restoring public confidence and trust, and improving services for the benefit of customers, communities, and the environment.

We’re committed to making the step change people want to see and to continue to build on the improvements and investment made so far in how we treat wastewater and reducing the number of spills from storm overflows.

Our action plan for the North West will see us invest more than £3 billion in improving infrastructure and reducing spills by 60 percent over the 10 years to 2030.

Investment will help improve more than 300 miles of river, ranging from the River Kent in Cumbria to the Irwell, which flows through counties of Lancashire and Greater Manchester.

In Windermere, we are investing in a £200 million plan that will help improve and protect water quality at England's most iconic lake.