Health, safety & wellbeing


Provide safe, secure working conditions.

The health, safety and wellbeing of our employees is paramount, and any of our employees can stop work they feel is unsafe and ask for advice or support. 

In March 2017, we’ve updated our Health, Safety and Wellbeing Policy (PDF 99KB opens in new window), focussing on personal safety, process safety and wellbeing.

For example, we installed automated controls on remote sites to reduce lone working, and placed greater emphasis on internal accident and incident reporting. We are identifying more hazards and therefore tackling them, improving and learning for the future.

In terms of wellbeing, we offer a wide range of support, from discounted gym access across our region to smoking cessation classes, online nutritional programmes to free healthcare cover. We know that fitter, healthier employees are not only happier, but also have fewer accidents.

In 2016/17, our employees and contractors were involved in 31 RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) reportable injuries, equating to a combined RIDDOR accident frequency rate (AFR) of 0.144 and 1,032 days of lost time. There have been no employee, contractor or sub-contractor fatalities.

We actively seek to improve the way we manage health, safety and wellbeing, and benchmark against our peers. Some new initiatives in 2016/17 included:

  • engaging external motivational speakers,
  • holding a management conference dedicated to health, safety and wellbeing,
  • trialling mental health first aiders, and
  • engaging a specialist manual handling company to train our colleagues in the best techniques. 

We train all our employees on health, safety and wellbeing. The training is specific to each role and is accredited by City & Guilds.

Every year since 2013, we have been awarded the RoSPA (Royal Society for the Prevention of Accidents) Gold Award, and we continue to maintain OHSAS 18001 certification.

Corporate citizenship assured