When replacing underground pipes, will there be any disruption?

Unfortunately, some disruption is inevitable, as supply pipes can't be replaced without digging holes. Your water supply will need to be shut off temporarily, too.

Our role is to connect your new supply pipe to our water network, so much of our work will take place outside your property boundary. We'll do everything we can to keep disruption to a minimum.

Still need further information or help? Please Contact us.


Related Frequently Asked Questions

How do I get in touch about replacing lead pipes?

If you want to replace a lead pipe, you can fill in an online application form or call us on 0345 072 6082.

How do I lay a new water supply pipe?

Please call our water connections team on 0345 072 6067 so we can understand more about what you are planning to do.

Are there any grants to help with the cost of laying a new supply pipe?

Your local council may be able to give you a grant to help with the cost of laying a new supply pipe.