Will installing a water meter save me money?

The majority of our customers who switch to a meter make a saving on their water bills. The good news is that you have up to 24 months to try the meter before you decide if you wish to go back to rateable value bills if you're not making a saving.

We also offer a lowest bill guarantee during your two year trial period. This means that during this time we will compare your water meter charges against what you would have paid on your old rateable value bills and charge you the lower amount. Then, after the two year trial you can switch back to your rateable value bills if you haven't made a saving. So you've really got nothing to lose when you apply for a water meter.

Use our water usage calculator to see how much you could save based on the amount of water you currently use. This is for customers that pay for water and wastewater services, which is the majority of our customers. For the small number of customers that only pay for water (you may have a septic tank) we can still work out your saving, please call us on 0345 672 2999.

If you already have a water meter fitted in your home, our calculator will give you some hints and tips on how to make further water savings, helping to reduce your water bill. Give it a try - you might be surprised at how much you could save.

Still need further information or help? Please Contact us.

Related Frequently Asked Questions

I would like a meter fitted, what should I do?

You can apply for a water meter here and you can also find out everything you need to know about water meters, including the potential savings you could make, what they look like, and how we install them.

What does a litre or cubic metre of water cost?

If you have a water meter, we charge you for every cubic metre of water you use.

After the meter has been fitted can I change my mind?

Yes - you have up to 24 months from the date the meter is fitted to decide if you wish to go back to rateable value charges.