What is an Automated Meter Reader?

Automated Meter Readers (AMRs) are clever things. They are meters fitted with a built-in radio transmitter, which sends your meter reading to one of our receivers as it passes by your home. This means that we can read your meter remotely, rather than someone coming to your home to do it manually.

So the next time we're installing a new meter, or replacing an existing meter in your home, we'll fit an AMR, free of charge. Don't worry, it won't change the way you're billed - that is still based upon your water consumption.

If you'd like more information on our current charges or have any other questions about your water bill, take a look at Understanding my water bill.

If you'd like to know more about AMRs or need any further help, please Contact us.


Related Frequently Asked Questions

What are the benefits of an Automated Meter Reader?

If your meter is inside your home, it now means we no longer need to get inside your home to read the meter.

Can I still take my own meter readings from an Automated Meter Reader?

Yes - our Automated Meter Readers (AMRs) still have a display for you to take your own meter reading.

Is it possible to identify real time consumption with an Automated Meter Reader?

No, not at this time.