My meter is under water, what should I do?

Please call us on 0345 672 3723 so we can investigate this further for you.

Still need further information or help? Please Contact us.

Related Frequently Asked Questions

I am unable to read my meter as it has condensation in the meter, what should I do?

If your meter is inside your property the best way to clear the condensation is to blow a hair dryer onto the glass, on a warm setting.

My meter is leaking, what should I do?

Please contact us on 0345 672 3723 so we can arrange to visit your home to fix the leak.

If I had a leak or burst after the water has gone through the meter, do I have to pay for that water?

If you are unlucky enough to discover a leak on either your internal or external pipework that sends your meter into overdrive, you are entitled to claim for the cost of the water lost during the time you had the leak.