If I move house can the new occupier go back to non-metered charges?

No, if there is a water meter in your house, the new occupants will be charged for their water based on the meter readings. This is the case even if you had gone back to the old rateable value method while still living at the address.

Still need further information or help? Please Contact us.


Related Frequently Asked Questions

What happens to the meter if I go back to non-metered charges?

We will leave the water meter in place because, if you move home, the new occupiers will be billed using water meter readings.

Will I pay less if I go back to non-metered charges?

Please contact us on 0345 672 2999 so we can review your account and advise you of the best option available for you.

What water saving items do you give away?

We offer a choice of free items including a save-a-flush, a shower regulator, a shower timer, a tap insert and a 'toothy timer' for the kids.