I already have a water meter, does the lowest bill guarantee apply to me?

Our lowest bill guarantee applies to all customers who apply for a meter from 4th September 2020 onwards. The good news is that any existing water meter customer who has more than 3 months remaining on their two year trial period will automatically transfer to our lowest bill guarantee for the remainder of their trial. For full details about the lowest bill guarantee please visit our water meter section.

Related Frequently Asked Questions

What is the lowest bill guarantee?

Our lowest bill guarantee is our promise that you'll always pay the lowest bill when you switch to a meter.

Will installing a water meter save me money?

The majority of our customers who switch to a meter make a saving on their water bills.

I am a tenant, can I apply to have a meter fitted?

It depends on your tenancy agreement.