When will you read my meter?
We try to read your water meter every six months, but the date depends on when we are next reading meters in your area.
How do I read my water meter?
To take a meter reading, just read the black numbers only - advice can be found here: how to find and read my water meter
You can submit a meter reading online or via our smartphone app.
For further information please call our water meter team on 0345 072 6065. We are open Monday-Friday from 8am-8pm, and Saturday from 8am-4pm, excluding bank holidays.
Still need further information or help? If so, please Contact us.
Related Frequently Asked Questions
What does a water meter look like?
It's small, round and about the size of a tin of beans.
My new home has a water meter, do I need to provide a reading?
When you first move into your new home, you will need to call us on 0345 026 7661 to let us know the date you moved into your new address and also provide your first meter reading.
Did you find this page useful?
We would love your feedback
Let us know how we can make our content better for you
Thank you for providing feedback