Don’t worry, you’ve got five attempts to get the security question right, and if you’re worried about locking your account, you can webchat with us by clicking on the Live Chat logo on the right of your screen (during working hours).
What should I do if I can't remember the answer to my security questions?
Related Frequently Asked Questions
How do I amend my log in details for My Account?
I've forgotten my password, what should I do?
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