If I sign up for paperless bills, when will it take effect?

Once you have registered for My Account, and choose the 'paperless billing' option, then your next bill will be made available online to view and download on your smartphone, tablet or PC. We will send you an email when your new bill is available to view online.

Still need further information or help? If so, please Contact us.


Related Frequently Asked Questions

How do I get a copy of my water bill?

You can get a copy of your water bill by logging in or registering for My Account.

Can my bills be downloaded into Microsoft Excel?

Sorry, we are currently not able to provide this service.

How can I register for My Account?

You can register from the My Account home page.