Can I manage my account online?

Got a smartphone, tablet or PC? You'll love My Account.

Register for our free online service and you can view and pay your bill, send us a meter reading, set up a Direct Debit and update your details, exactly when and where you want. 

To register, you'll need your customer account number (from the top of your water bill), email address and property details.

If you'd like to talk to someone about My Account before registering, please Contact us.


Related Frequently Asked Questions

How can I register for My Account?

You can register from the My Account home page.

Can I view my bill online and stop receiving paper bills?

Yes - once registered for My Account, our free online service, you can choose to view and download your bills online rather than waiting for them to arrive through the post.

How can I find my account number?

You can find your account number at the top of your bill.