How do I apply for a water meter for my new home?

If you own your home or you have a tenancy agreement of more than 6 months, you can apply for a water meter. You can read all about water meters here to help you decide if a meter is right for you or you can use our water usage calculator to see if you would be better off with a meter. You can still apply for a water meter if your tenancy agreement is less than 6 months but you will need to obtain your landlord’s permission first.

The best way to apply for a water meter is to call us on 0345 072 6065.We’ll confirm a convenient date to visit your home and we’ll also give you an idea how much you could save compared to your current bill.

Related Frequently Asked Questions

Will installing a water meter save me money?

The majority of our customers who switch to a meter make a saving on their water bills.

After the meter has been fitted can I change my mind?

Yes - you have up to 24 months from the date the meter is fitted to decide if you wish to go back to rateable value charges.

How long will it take to fit a water meter?

Once you've applied for a meter, we'll be round within eight weeks to fit it - sooner if we can.