United Utilities - If my home is empty, do I need to contact you?

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My home is empty, what do I need to do?

Please call us on 0345 026 7661 so that we’re aware your home is empty.

We are open Monday-Friday from 8am-8pm, and Saturday from 8am-4pm, excluding bank holidays.

Related Frequently Asked Questions

Dealing with the loss of a loved one, we're here to help

We know that dealing with the loss of a loved one or a family friend can be a difficult time with lots of things to do.

I'm moving house, what do I need to do?

It’s quick and easy to tell us you are moving home online.

I am a landlord and my property is empty, am I responsible for charges?

If the property is empty and unfurnished no charges are payable until the date that the property becomes 'Occupied'.

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