It could be because of the type of device you are using. Our mobile App is compatible with iPhones and some versions of Android devices, but is not available for Windows or Blackberry phones. You should also check your data storage in case you need to delete something on your device to make room for the App.
I didn’t receive an activation code. How do I register for the App?
Give us a ring and we’ll check that we’ve got the right mobile number for you.