I’m getting a device configuration error message when I try to download the App – what does it mean?
It sounds as though you don’t have enough memory or storage to download the App onto your device.
Why can’t I install the United Utilities mobile App from my Apple App Store?
The version of IOS on your iPhone might not be supported for the United Utilities App. The versions that are supported can be found under the compatibility section of the App Store page for the mobile App. If you think the issue is a download problem, you’ll need to get in touch with the App Store directly. However, if you are experiencing difficulties installing and/or registering the App, please contact us.
Related Frequently Asked Questions
Why won’t the mobile App install on my phone or device?
It could be because of the type of device you are using. Our mobile App is compatible with iPhones and some versions of Android devices, but is not available for Windows or Blackberry phones.
Why can’t I install the United Utilities mobile App from Google Play Store?
The version of OS on your android device might not be supported for the United Utilities App.
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