The version of IOS on your iPhone might not be supported for the United Utilities App. The versions that are supported can be found under the compatibility section of the App Store page for the mobile App. If you think the issue is a download problem, you’ll need to get in touch with the App Store directly. However, if you are experiencing difficulties installing and/or registering the App, please contact us.
I’m getting a device configuration error message when I try to download the App – what does it mean?
It sounds as though you don’t have enough memory or storage to download the App onto your device.