The version of OS on your android device might not be supported for the United Utilities App. The versions that are supported can be found on the App Store page. If you think the issue is a download problem, you’ll need to get in touch with the App Store directly. However, if you are experiencing difficulties installing and/or registering the App, please contact us.
Why can’t I install the United Utilities mobile App from my Apple App Store?
The version of IOS on your iPhone might not be supported for the United Utilities App.