It sounds as though there could be an issue with the device you are using, but please feel free to speak to our team in case there’s a temporary problem with the payment facility. You can webchat with us by clicking on the Live Chat logo on the right of your screen (during working hours).
Nothing is happening when I select the ‘Make a payment’ button. How else can I pay my bill today?
Related Frequently Asked Questions
I want to pay my bill, how can I do this?
What should I do if I am having a technical problem with your mobile app?
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