Once your account has been locked, that will be in place for 24 hours and the account can’t be unlocked by you or us during that time. The lock will continue to hold even if you close or uninstall the App. After 24 hours, you can register again and get a new code to start using the mobile App to manage your water account.
My mobile app account has been locked, what do I need to do?
Related Frequently Asked Questions
I have changed my mobile number, can I still log into my mobile app account?
How can I reset my pin number?
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