If you’ve registered for My Account, you can update your personal details in the My Account details section. If you’re not using My Account, please webchat us by clicking on the Live Chat logo on the right of your screen (during working hours) to discuss any information that isn’t appearing correctly on the mobile App.
My meter details are wrong on the mobile App; how can I correct/update them?
Related Frequently Asked Questions
Can I find out where my meter is located using your mobile app?
What should I do if I am having a technical problem with your mobile app?
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