I submitted a meter reading on the App – why isn’t it showing on my readings history?

If the reading was submitted recently, it might need a bit more time to show up on your account. However, if you’ve got any concerns, please contact us and we’ll look into it for you.

Related Frequently Asked Questions

Why won’t my meter reading submit?

Please double check that the reading you are entering is correct

Why can’t I see my account history on the mobile App?

If you’ve just set up an account with us, or you’re new to the area, there won’t be a history available to view on your account yet.

Can I see my previous meter readings using your mobile app?

You can check your last 2 meter readings once you have logged into our mobile app.