I don’t want to agree to the legal terms of the App. Can I still use it?

In order to use our mobile App, you’ll need to accept the Terms & Conditions and Privacy Policy.

Related Frequently Asked Questions

Do I need a United Utilities account number to use the App?

To use our mobile App, you need to be a registered domestic United Utilities customer with a water account number.

How do I register for your mobile app?

You can download our mobile app from iTunes or Google Play depending on the type of phone you have.

I didn’t receive an activation code. How do I register for the App?

Give us a ring and we’ll check that we’ve got the right mobile number for you.