How do i deregister my mobile app account?

You can webchat with us by clicking on the Live Chat logo on the right of your screen (during working hours) and we can deregister your United Utilities app.

Related Frequently Asked Questions

How do I log out of the mobile App?

Just go to Settings (the cog icon in the top left-hand corner) and select log out at the bottom of the page.

I have changed my mobile number, can I still log into my mobile app account?

Don’t worry even if you have got a new mobile number, you will still be able to log into your mobile app account.

My mobile app account has been locked, what do I need to do?

Your mobile app account will be locked for 24 hours and can’t be unlocked by you or a member of our team during this time.