Will I pay less if I go back to non-metered charges?

Please contact us on 0345 672 2999 so we can review your account and advise you of the best option available for you. You can only go back to rateable value bills if your meter was fitted less than two years ago.

We are open Monday-Friday, from 8am-8pm, and Saturday from 8am-4pm, excluding bank holidays.

Still need further information or help? Please Contact us.

Related Frequently Asked Questions

What is a rateable value?

If you do not have a water meter, we calculate your bill using the rateable value of your home plus a standing charge.

What happens to the meter if I go back to non-metered charges?

We will leave the water meter in place because, if you move home, the new occupiers will be billed using water meter readings.

What does a litre or cubic metre of water cost?

If you have a water meter, we charge you for every cubic metre of water you use.