Our water and wastewater emergencies call centre is open 24 hours a day, 7 days a week. The phone number is 0345 672 3723.

If you have a query about your bill, you can contact us on one of the numbers below. We are open Monday-Friday, from 8am-8pm, and Saturday from 8am-4pm, excluding bank holidays. Contact us on:

• 0345 672 2999 if you have a water meter
• 0345 672 2888 if you don't have a water meter

To make a payment out of hours, you can pay online or call our 24-hour automated payment phone line on 0800 980 6050.

You can also contact us on Twitter @unitedutilities. Our Twitter account is manned Monday-Friday, from 8am-8pm.

Still need further information or help? Please Contact us.