I'm abroad, what number can I use to call you?

You can call us on +44 345 672 2888 if you are calling from abroad. 

If you have a phone with a UK mobile number, you can register for our app which will allow you to stay on top of your water account. You can check your balance, make a payment, submit a meter reading and check your payment history. All you will need to do is search ‘United Utilities’ in the App Store or Google Play or click on the links below.

     Apple Store     Google Play Store

Still need further information or help? Please Contact us.

Related Frequently Asked Questions

How much does it cost to call United Utilities?

We offer a mix of free phone 0800 and basic rate 0345 numbers for you to call us on.

How can I register for My Account?

You can register from the My Account home page.

What is your email address?

Please use this link to email us. Please make sure you fill in all boxes to help us deal with your enquiry as quickly as possible.