I want to pay my bill, how can I do this?

There are a number of ways you can pay your bill, click here to find the payment method that suits you best.

Related Frequently Asked Questions

How is my bill calculated?

The way we calculate your water bill will be based on whether or not you have a water meter.

How can I find my account balance?

Here are three easy ways to find your account balance

How do I know if my payment has been received and credited to my bill?

If you've paid via our website and received confirmation on screen that the payment has been authorised, then your payment should clear immediately and you should see it on your account straight away

Important Notice

Impact of Heavy Rainfall

Heavy rainfall across the North West may be causing flooding in some parts of the region.

Our teams are out across the North West helping customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please take a look at our flooding page for further advice on what to do if you’re affected by flooding.

We’re seeing heavy rainfall across the North West again which is causing flooding, our teams are out across the region helping customers who are experiencing sewer flooding. Flooding in the road or footpath should be reported to your local council, who are responsible for highways drainage flooding.

Flooding Advice

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