I currently pay by Direct Debit. Do I need to set up a new Direct Debit if I switch to a water meter?

No, we'll continue with your arrangement unless you tell us otherwise.

Still need further information or help? Please Contact us.

Related Frequently Asked Questions

I have a meter and pay by Direct Debit, if my water usage changes how do you work out my payments?

When we first set up your Direct Debit, we look at your previous meter readings to estimate how much water you typically use in a year.

What does a litre or cubic metre of water cost?

If you have a water meter, we charge you for every cubic metre of water you use.

Will installing a water meter save me money?

The majority of our customers who switch to a meter make a saving on their water bills.