How do I remove a name from my bill?

One of the existing people named on your water bill will need to contact us to request any changes. If you've regsitered for My Account, you can remove names from your United Utilities account online in the 'My details' section.

Alternatively, you can call us on:

Related Frequently Asked Questions

How can I register for My Account?

You can register from the My Account home page.

How do I get a copy of my water bill?

You can get a copy of your water bill by logging in or registering for My Account.

How do I add another name to show on the bill?

You can add another name to show on your bill by logging in or registering for My Account.

Important Notice

Impact of Heavy Rainfall

Heavy rainfall across the North West may be causing flooding in some parts of the region.

Our teams are out across the North West helping customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please take a look at our flooding page for further advice on what to do if you’re affected by flooding.

We’re seeing heavy rainfall across the North West again which is causing flooding, our teams are out across the region helping customers who are experiencing sewer flooding. Flooding in the road or footpath should be reported to your local council, who are responsible for highways drainage flooding.

Flooding Advice

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