How can I pay my bills if I have a water meter?

We offer a range of flexible ways for you to pay your bills. You can pay by Direct Debit, cash or cheque. Some customers prefer to pay each bill as it arrives, but most prefer to spread the cost over the year by choosing a budget payment scheme. We estimate how much water you'll use in a year and divide the total into regular monthly payments (the most popular way to pay is by Direct Debit). The following year we'll adjust the amount you pay (up or down) based on how much water you're actually using.     

Why not register for My Account? As well as paying your bill online you can set up a Direct Debit, give us your meter reading and benefit from paperless billing too. Alternatively, if you would prefer not to register for My Account you can pay your bill via our online form.

You can also use our 24-hour automated telephone payment service, it'll help if you have your account number but don't worry if you can't find it. The automated line is available 24-hours-a day on 0800 980 6050.

Still need further information or help? Please Contact us.


Related Frequently Asked Questions

Can I pay by Direct Debit if I have a water meter?

Yes, you can set up a Direct Debit whether you have a meter or not.

I want to pay my bill, how can I do this?

Click here to find the different ways you can pay your water bill.

How often will you send me a bill if I have a water meter?

If you have a water meter, we send you a bill every six months for the water you have used.