Can I reduce my payment plan?

If you’re finding it difficult to pay your bill, please call us on 0800 072 6765 so we can help. We offer lots of different ways to spread the cost across the year and have a range of support schemes available if you’re falling behind with your payments.

Still need further information or help? Please Contact us.


Related Frequently Asked Questions

Why has my payment plan increased?

There could be a number of reasons why your payments are higher than expected.

What if I am having difficulty paying?

If you're having trouble paying your bill, please give us a call on 0800 072 6765 Dial 18001 first if you have hearing or speech difficulties.

How can I reduce my bill?

You could reduce your bills by switching to a water meter, if you don’t currently have one.