Yes. If you pay by Direct Debit and have registered for My Account, you can do this online at any time.
You can also change your payment plan by calling us on:
- 0345 672 2999 if you have a water meter
- 0345 672 2888 if you don't have a water meter
Can I reduce my payment plan?
If you’re finding it difficult to pay your bill, please call us on 0800 072 6765 so we can help.