We make it as easy as possible for you to pay your bill with a range of options to suit your lifestyle.
With My Account, you have total control over your water account 24 hours a day. Once registered, you can pay your bill online at a time that suits you. You can also update your personal details, set up a payment plan, give meter readings and check your statement. As a My Account customer, you can also choose to receive your bills electronically rather than through the post.
Pay your bill online
Paying your bill with our online form might be the most convenient way for you. Have your account number to hand, together with your debit or credit card details and visit our secure site to pay now. If you make regular payments online, please consider registering for our My Account service as you don't need to enter your personal details every time you make a payment.
Our smartphone app makes paying your bill as easy as possible. Visit our app page for full details.
Spread your payments over the year
Why pay your bill in one lump sum when you can spread it over the year with a Direct Debit? The great thing is you choose the frequency of your payments and we'll even knock £5 off you annual water bill for paying in this way. Visit our Direct Debit page for further information.
Automated payments line
Did you know you can check your balance and pay your bill using our automated card payments service using your debit or credit card? Please call 0800 980 6050 and have your account number ready.