How bills for households without a meter are changing for 2017/2018

Customers without a water meter usually pay for their services through a charge that is based on the rateable value (RV) of their property.

Changes in charges 2017/2018 (including inflation of 2.19%)  

  Fixed charge 

RV charge 

Bill for £100 RV property  Bill for £300 RV property  2017/2018 average unmetered bill for £158 RV property  Change in average unmetered bill
  % change % change % change % change £ £
Water 0.4 1.3 0.9 1.1 229 2
Sewerage n/a 5.0 5.0 5.0 254 12
Combined  0.4 3.5 2.9 3.2 484 14

 

The diagram below shows the average unmeasured bill of £484 (2017/2018 prices) and how it is shared across the services we provide

 

Image showing average unmeasured bill shared across serrvices provided

 

 

 

 

 

 

 

 

 

 

 

Every five years Ofwat, our regulator, sets price controls for how much each company can charge its customers. In 2014, Ofwat set price controls for 2015 to 2020.

 

High Demand

Help to save water where you can

We’re all enjoying the hot weather but with more of us at home we’re seeing big increases in water demand that may lead to low water pressure in some areas. Our key workers are working around the clock pumping extra water into the network but we’re asking our customers to help save water where they can. Together we can make a big difference. 

You can help by saving water where you can, on average each person uses 142 litres per day and there are some really easy ways to save. 

For water saving tips and more click here

We’re all enjoying the hot weather but with more of us at home we’re seeing big increases in water demand that may lead to low water pressure in some areas. Our key workers are working around the clock pumping extra water into the network but we’re asking our customers to help save water where they can. Together we can make a big difference.

Help save water

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