How bills for households with meters are changing for 2017/2018

 

 Metered bills are made up of a fixed standing charge and a volumetric charge. The volumetric charge depends on the amount of water that you use.

Changes in charges 2017/2018 (including inflation of 2.19%)  

  Fixed charge Volumetric charge Bill for 60m3/year Bill for 160m3/year 2017/2018 average metered bill for 85m3/year Change in average metered bill
  % change % change % change % change £ £
Water -3.0 1.0 0.1 0.6 182 1

Sewerage

4.0 3.0 3.6 3.4 205 7
Combined 2.3 1.8 2.0 1.9 387 8

 

The diagram below shows the average measured bill of £387.00 (2017/2018 prices) and how it is shared across the services we provide.

 

Image showing average measured bill shared across serrvices provided

 

 

 

 

 

 

 

 

 

 

 

Every five years Ofwat, our regulator, sets price controls for how much each company can charge its customers. In 2014, Ofwat set price controls for 2015 to 2020.

 

High Demand

Help to save water where you can

We’re all enjoying the hot weather but with more of us at home we’re seeing big increases in water demand that may lead to low water pressure in some areas. Our key workers are working around the clock pumping extra water into the network but we’re asking our customers to help save water where they can. Together we can make a big difference. 

You can help by saving water where you can, on average each person uses 142 litres per day and there are some really easy ways to save. 

For water saving tips and more click here

We’re all enjoying the hot weather but with more of us at home we’re seeing big increases in water demand that may lead to low water pressure in some areas. Our key workers are working around the clock pumping extra water into the network but we’re asking our customers to help save water where they can. Together we can make a big difference.

Help save water

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