We understand that you may sometimes require an additional water supply outside of our normal supply arrangements. That’s why we offer a comprehensive standpipe hire service. These freestanding standpipes are fitted with a tap and can be attached to a hydrant to provide a water supply where there isn’t currently one available.
In order to safeguard our customers' supplies and maintain water quality standards there are some guidelines to follow. You can find more information on the Water Industry Act 1991 Section 174 regulatory guidlines here.
To obtain water from the United Utilities network you’ll need to hire a metered standpipe from our Water Regulations Standpipe Team.
These standpipes are fitted with a double-check valve that stops water entering the water mains as a protective measure to prevent backflow, and are also WRAS-approved. It’s because of these reasons only standpipes hired from our Standpipes Team or Aquam Water Services are approved by United Utilities.