Lead replacement scheme

If you still like to speak to us, call our friendly team 0345 072 6082

You will not qualify for our free lead pipe replacement scheme if:

  • you are not a household customer of United Utilities;
  • you owe money from previous bills;
  • you are a commercial business;
  • the building is currently being renovated by a developer or is undergoing a change of use;
  • the replacement pipe exceeds 25mm in diameter;
  • the connection is on private land;
  • the connection requires us to dig in the carriageway and involves traffic management, traffic lights, road crossing or road closure.

Applicant details

Your details

Type of property

If you have provided a mobile number, we may text you to keep you up to date with your request.

Preferred method of contact

Property details

It is currently connected to

Property location

Please let us know if your property is
I am using a plumber/contractor

Plumber / Contractor details

Additional details