If you still like to speak to us, call our friendly team on 0345 072 6082 and select option 1.
If your supply pipe is made of lead, we would advise you to consider replacing it.
Under the Lead and Common Supply Pipe Replacement Scheme, we may be able to offer a free connection of a replacement water supply from your boundary to the main in the road or footpath. Please complete the application form below, and we will check if you are eligible for a free connection.
You are responsible for replacing all of the pipework up to the boundary of your property, and for all related costs to this section of the work
Click here for more information on our LCSP process checklist
If you have provided a mobile number, we may text you to keep you up to date with your request.