United Utilities - Lead replacement scheme

If you still like to speak to us, call our friendly team on 0345 072 6082 and select option 1.

If your supply pipe is made of lead, we would advise you to consider replacing it.

Under the Lead and Common Supply Pipe Replacement Scheme, we may be able to offer a free connection of a replacement water supply from your boundary to the main in the road or footpath. Please complete the application form below, and we will check if you are eligible for a free connection.

You are responsible for replacing all of the pipework up to the boundary of your property, and for all related costs to this section of the work

Click here for more information on our LCSP process checklist

Applicant details

Please select your current situation

Your details

United Utilities account number

Title

First name

Surname

Type of property House Flat/apartment

Property name/number (incl. flat number if applicable)

Road/street name

Town/city

Postcode

Preferred contact number

If you have provided a mobile number, we may text you to keep you up to date with your request.

Preferred method of contact Phone Email

Property details

The property is

It is currently connected to Separate supply - I intend to replace that part of the existing lead service pipe within the property and any other lead pipework, at least as far as the first drinking water tap. Please replace that part of the lead service pipe to my property, which is owned by United Utilities Common supply - I intend to provide a separate service pipe to the boundary of my property and to replace any internal lead pipework, at least as far as the first drinking water tap. Please supply a separate service to my property. I will remove the branches from the existing common supply pipe and note that if the pipe is not removed I will be liable for any costs incurred to remove the pipework. I declare that the expected life of the property is not less than 15 years I don't know - You can find this by asking a plumber. By selecting this option could result in delays in processing your app.

Do you have a water meter?

If you answered other to the above, please specify

Do you know what your supply pipe is made of?

If you answered other to the above please specify

External stop tap location?

Why are you applying to go on this scheme?

Property location

Please let us know if your property is On a busy main road On a regular bus route Close to a pedestrian crossing

I am using a plumber/contractor Yes No

Lead and common supply pipe replacement scheme

Applicant details

Your details

Property details

Property location

Plumber / Contractor details

Additional details

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