If you don't have a water meter and need help with your bill or water account, please call us on 0345 672 2888

If you have a water meter and need help with your bill or water account, please call us on 0345 672 2999

If you have recently lost a loved one and need help with closing or moving their account, you can call our bereavement team on 0345 072 6093.

If you're ringing from abroad, please call us on +44 207 197 0197

Got a burst pipe, blocked drain or sewer? Worried about the colour of your tap water or water pressure? Our team can help, 24 hours a day, on 0345 672 3723.