Our useful phone numbers

If you don't have a water meter and need help with your bill or water account, please call us on 0345 672 2888

If you have a water meter and need help with your bill or water account, please call us on 0345 672 2999

Got a burst pipe, blocked drain or worried about the colour of your tap water? Our team can help, 24 hours a day, on 0345 672 3723.

If you have recently lost a loved one and need help with closing or moving their account, you can call us on 0800 912 7249.

If you're moving home, please let us know by calling our friendly team on 0345 026 7661.

If you're ringing from abroad, please call us on +44 207 197 0197