Other ways to contact us
Send us an email
If you want to put something in writing to us, or if you need to send us any files or documents, this is the best way to do it
Report a leak
Spotted a leak in the road or a public footpath? If you see it, we'll stop it
Prefer to call us?
If you would prefer to speak to our friendly team, click here to find our useful phone numbers
Request a call back
A member of our team can give you a call. Just fill your details in on this quick form and someone will be in touch as soon as possible
Report a manhole fault
If you spot a broken or open manhole, fire hydrants, water meter box, valve or stop tap cover - let us know and we'll do what we can to get it fixed.
Replacing your lead pipes
If your supply pipe is made of lead, we would advise you to consider replacing it. Click here to find out more about our lead and common supply pipe scheme.
Feeling social?
Send us a message on Twitter, Facebook or Instagram, 8am-8pm, Monday to Friday.
Our mobile app is HERE
Our mobile app is the quick, easy way to send a water meter reading and pay your bill - wherever you are.