I have moved into a property with a meter can I have it removed?

When you move into a home which already has a water meter fitted, you cannot make a request for it to be removed. In short, the law (The Water Industry Act) does not permit the removal of a meter in these circumstances. You can find further information about water meters here.

Don't forget, we have a range of items you can order for FREE which can help lower your bill by reducing your water usage. 

Related Frequently Asked Questions

What does a litre or cubic metre of water cost?

If you have a water meter, we charge you for every cubic metre of water you use.

How can I pay my bills if I have a water meter?

We offer a range of flexible ways for you to pay your bills.

How can I save water?

There are lots of small things you can do around the home to save water - from only switching on the dishwasher when it's full, to fixing that dripping tap.