Can I buy my own water meter and use that instead?

Sorry, no. The meters we use have been checked and calibrated to make sure that they are working precisely, and that your bills are an accurate reflection of the amount of water you have used. For further details please call our water meter team on 0345 072 6065. We are open Monday-Friday from 8am-8pm, and Saturday from 8am-4pm, excluding bank holidays.

Still need further information or help? Please Contact us.