Can I buy my own water meter and use that instead?

Sorry, no. The meters we use have been checked and calibrated to make sure that they are working precisely, and that your bills are an accurate reflection of the amount of water you have used. For further details please call our water meter team on 0345 072 6065. We are open Monday-Friday from 8am-8pm, and Saturday from 8am-4pm, excluding bank holidays.

Still need further information or help? Please Contact us.

 

Related Frequently Asked Questions

I would like a meter fitted, what should I do?

You can apply for a water meter here and you can also find out everything you need to know about water meters, including the potential savings you could make, what they look like, and how we install them.

How long will it take to fit a water meter?

Once you've applied for a meter, we'll be round within eight weeks to fit it - sooner if we can.

Where will my water meter be fitted?

Water meters need to be fitted on your water supply pipe (the pipe which brings water into your home).