Can I view my bill online and stop receiving paper copies?

Yes - once registered for My Account, our free online service, you can choose to view and download your bills online rather than waiting for them to arrive through the post. With My Account you can use your smartphone, tablet or PC to pay your bill, give a meter reading, update your personal details and set up and manage your Direct Debit.

To register, you'll need your account number (from the top of your water bill), email address and property details.

Still need further information or help? Please Contact us.


Related Frequently Asked Questions

If I sign up for paperless bills, when will it take effect?

Once you have registered for My Account, and choose the 'paperless billing' option, then your next bill will be made available online to view and download on your smartphone, tablet or PC.

Can my bills be downloaded into Microsoft Excel?

Sorry, we are currently not able to provide this service.

How can I register for My Account?

You can register from the My Account home page.