How do I apply for a water meter for my new home?

If you own your home or you have a tenancy agreement of more than 6 months, you can apply for a water meter online. You can read all about water meters here to help you decide if a meter is right for you.

If you are a tenant and your tenancy agreement is less than 6 months, you can apply for a water meter with the landlord's permission. Please ask them first before contacting us. If you have any questions or would prefer to apply for a water meter over the telephone, please call us on 0345 072 6065.

Still need further information or help? Please Contact us.


Related Frequently Asked Questions

Will installing a water meter save me money?

The majority of our customers who switch to a meter make a saving on their water bills.

After the meter has been fitted can I change my mind?

Yes - you have up to 24 months from the date the meter is fitted to decide if you wish to go back to rateable value charges.

How long will it take to fit a water meter?

Once you've applied for a meter, we'll be round within eight weeks to fit it - sooner if we can.