Why isn’t my activation code working?

If it's been more than 20 minutes since you received an activation code, you need to request a new one as it is only active for that long. Don’t worry, you can request a new code at any time.

Related Frequently Asked Questions

I didn’t receive an activation code. How do I register for the App?

Give us a ring and we’ll check that we’ve got the right mobile number for you.

What should I do if I am having a technical problem with your mobile app?

You can contact our friendly team on 0345 075 0715 if you are experiencing any technical problems when using our mobile app.

How do I register for your mobile app?

You can download our mobile app from iTunes or Google Play depending on the type of phone you have.